BT Price Rise – Time for business customers to take another look at their telecom spend

Thursday 31 March 2011

Small and medium-sized enterprises (SMEs) could consider comparing their businesses telecom prices after BT announced it will raise its rates.

BT announced charges will go up by nine per cent from the end of April 2011, with landline calls increasing to 7.6p per minute.
However, a BT spokesperson said: "Millions of people have signed up to our Unlimited Anytime Plan in the last year and 75 per cent of UK landline calls on our network are now free.”

But there is no such thing as a free call when BT customers are already being charged too much for their line rental and bundle packages.

Bosses at the provider said the company was also going to alter the cost of using its call minder service from £2.60 to £3 per month.
The changes follow last month's figures when BT revealed its revenue for the third quarter had fallen by three per cent when compared to 2009.

Following the rate rise Sarah Coles, an expert at Walletpop.co.uk, advised customers to look for alternative telecommunications providers.
She said: "Now is the time to think very carefully about a move. If you are prepared to switch provider you can save more."

Recently, in a bid to help SMEs and business telecom consumers Ofcom announced proposals to end rollover contracts.

Ofcom plans to scrap roll over contracts which it said has made market competition harder and wants to see an incentive to provide customers with lower cost and higher quality services.

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